Last Updated: August 2026

At MANOMAYEE – The Saree Wardrobe, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, contact us, create an account, subscribe to our communications, or otherwise interact with us.

MANOMAYEE – The Saree Wardrobe is a registered trademark brand operated under Bilvadala Traders, a registered partnership firm. By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

When you interact with our website, we may collect personal information that you voluntarily provide to us, including your name, billing and shipping address, email address, telephone number, account information, order details, product preferences, and information submitted through contact forms or customer-service communications.

When you place an order, payment-related information may be collected and processed securely by our authorised payment service providers. MANOMAYEE does not necessarily receive or store your complete credit or debit card information.

We may also automatically collect certain technical information when you use our website, including your IP address, browser type, device information, operating system, pages visited, referring website, approximate location derived from technical information, and information about how you interact with our website.

How We Use Your Information

We use the information we collect to operate our website and provide our products and services to you. This may include processing and fulfilling orders, arranging delivery, processing payments and refunds, communicating with you regarding your purchases, responding to enquiries, providing customer support, maintaining customer accounts, improving our products and website experience, preventing fraud and misuse, maintaining website security, and complying with applicable legal and regulatory requirements.

Where permitted by law and based on your preferences, we may also use your contact information to send you updates about new collections, special offers, events, promotions, and other news from MANOMAYEE. You may opt out of promotional communications at any time using the unsubscribe option provided in the communication or by contacting us.

Payments

Payments made through our website may be processed by third-party payment gateways and financial institutions. These providers may collect and process information necessary to complete your transaction in accordance with their own privacy policies and security standards.

We encourage you to review the privacy policies of the relevant payment providers when making an online payment.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember your preferences, maintain shopping-cart or login sessions, understand website traffic and performance, improve your browsing experience, and support analytics or marketing activities where applicable.

A cookie is a small data file stored on your device when you visit a website. Cookies do not provide us unrestricted access to your computer or device.

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of some parts of our website.

Analytics and Third-Party Services

We may use trusted third-party service providers to assist us with website hosting, analytics, payments, order fulfilment, shipping, communications, marketing, security, and other business operations.

These service providers may process personal information only to the extent necessary to provide their services to us, subject to their contractual obligations and applicable laws.

Our website may also contain embedded content or integrations from third-party platforms, including social-media platforms, videos, maps, payment services, or other external services. Your interaction with such content may be governed by the privacy policies of those third parties.

How We Share Your Information

We do not sell or rent your personal information.

We may share information with trusted service providers when reasonably necessary to operate our business and provide our services. This may include payment processors, delivery and logistics providers, website and technology providers, professional advisers, analytics providers, and marketing or communication platforms.

We may also disclose information where required by applicable law, regulation, legal process, governmental request, or where reasonably necessary to protect the rights, property, security, or interests of MANOMAYEE, our customers, or others.

Data Security

We take reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure. While we strive to protect your information using reasonable safeguards, we cannot guarantee absolute security.

How Long We Retain Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business and accounting records, providing customer service, resolving disputes, preventing fraud, enforcing agreements, and satisfying applicable legal, tax, regulatory, and compliance requirements.

Retention periods may vary depending on the type of information and the purpose for which it is maintained.

Your Choices and Rights

Subject to applicable law, you may have the right to request access to the personal information we hold about you, ask us to correct inaccurate or incomplete information, request deletion of certain personal information, withdraw consent where processing is based on consent, or opt out of promotional communications.

Certain information may need to be retained where required for legal, tax, accounting, fraud-prevention, security, or other legitimate business purposes.

To make a privacy-related request, please contact us using the details provided below.

Marketing Communications

If you choose to receive promotional communications from MANOMAYEE, we may contact you regarding new arrivals, collections, events, offers, and other brand updates.

You can withdraw your consent to receive promotional communications at any time by using the unsubscribe option provided in our emails or by contacting us directly.

Transactional communications relating to an order, payment, delivery, refund, account, or customer-service request may still be sent where necessary.

Links to Other Websites

Our website may contain links to third-party websites or services. Once you leave the MANOMAYEE website, the collection and use of your information by those third parties will be governed by their respective privacy policies.

MANOMAYEE is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website and products are intended for a general audience and are not designed to knowingly collect personal information from children without appropriate consent where required by law.

If we become aware that personal information has been collected from a child in circumstances where consent was required, we will take appropriate steps in accordance with applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, services, or applicable legal requirements.

Any revised Privacy Policy will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us:

MANOMAYEE – The Saree Wardrobe
Operated under Bilvadala Traders
Registered Partnership Firm

Email: [Insert official MANOMAYEE email address]
Website: www.manomayee.com

Address:  108, Ground floor, 2nd Main, 60 Feet Main Rd, RHCS Layout, Annapoorneshwari Nagar, Nagarbhavi, Bengaluru, Karnataka 560091.

MANOMAYEE – The Saree Wardrobe
Rooted in tradition. Curated with love. Draped with confidence.